Returns

Refunds are offered to customers if we’ve been told within 14 days of you receiving your goods that you want to cancel. Items must not be used and tags and packaging must be in intact and its original condition. Unfortunately at this time, the cost of the returns must be paid by the customer.

In the unlikely event that an item arrives damaged, you have up to 48 hours from receiving the item to inform us at hello@silkycows.com.

Silkycows will inspect the product and inform you whether you are eligible for a refund. If approved, you’ll be automatically be refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You will receive refund within 14 days of receiving the goods back.